Daily Life

Renault EZ-PRO: Urban delivery goes robo

21. September 2018

In a world where fast paced urbanization means that more than 60% or 70% of the population, depending of the region, will live in towns and cities by 2030, moving people is not the only task that needs to be rethought. A new era is also beginning for transporting good

Rapidity, flexibility and reliability are the watchwords

Groupe Renault introduced the world premiere of Renault EZ­-PRO, an autonomous, electric, connected and shared robo­pod concept, for the future of agile, last­mile delivery solutions for every type of professional. Last­mile delivery services are one of the biggest opportunities for disruption in professional delivery services as E­commerce continues to explode, consumers want immediate delivery, retailers need to manage delivery costs, and cities continue to look for new ways of managing intensified traffic and congestion.

EZ­-PRO is a concept that consists of an autonomous leader pod and driverless robo­pods. Renault believes that the management of the last mile will not be completely automated as people will remain at the heart of transport activities for the foreseeable future.

In EZ­-PRO, the leader pod hosts a human concierge who supervises the delivery of goods and services and its fleet. Released from today’s constraints of driving, the concierge can focus on value­added tasks, such as supervising the itinerary planning and driverless robo­pods, or ensuring efficient and customized service, such as in­person, premium delivery of groceries or fragile objects.

In line with Renault “Easy Life” brand promise, EZ­-PRO offers a safe and ergonomic solution for the concierge as demonstrated, for example, by the front access, the joystick controller and easy­to­maneuver four­wheel steering feature.

The fleet of driverless robo­pods either follow each other by platooning or can move independently. Consistent with the Renault Pro+ LCV brand promise, tailor­made is also a strength of this concept. EZ­-PRO features customizable modules that meet a wide variety of specific business customer needs: for specialists in delivery and last mile logistics, but also for retailers, craftsmen and entrepreneurs.

EZ­-PRO is a shared solution. A convoy of pods leaving from the same hub and managed by the same logistics operator can carry different types of goods and merchandise, each pod having its own paymaster, theme, clientele and delivery place. They are however operated by the same electric and autonomous platform. In the same manner, a pod can make a series of deliveries for one online store and another series for a different store. These shared scenarios contribute to maximize productivity and save costs.

EZ­-PRO has been designed to offer an optimal delivery solution for professionals as well as for consumers. Recipients will be able to choose a convenient delivery time and location of their choice. The end user will also be able to choose between receiving his parcel by the concierge or accessing self­service lockers in the driverless robo­ pods. These lockers, accessible 24/7, can be opened by the recipient via a mobile phone application.

The shipping solution for consumers will also feature real­time tracking options via mobile with alert services for an even smoother delivery experience.

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